top of page

FAQ

Just Move It is your trusted partner for all your moving and storage needs in San Diego. With a wide array of services including residential and commercial moving, handyman work, cleaning, and junk hauling, we are committed to providing a seamless and stress-free experience. Our mission is to be a dependable friend in your moving journey, prioritizing the safety of your belongings and your complete satisfaction.

  • What services do you offer?
    We offer a range of services including residential moving, commercial moving, help with packing and unpacking, tv mounting services, furniture delivery and assembly, junk hauling, and handyman services.
  • Are you licensed and insured?
    Yes, we are fully licensed, bonded, and insured to ensure the safety and security of your belongings during the move.
  • How do I get a quote for my move?
    You can request a free, no-obligation quote by filling out the form on our website, calling our office, or scheduling an in-home estimate.
  • How do you determine the cost of a move?
    The cost of a move is typically based on factors such as the distance of the move, the size and weight of the items being moved, the number of movers required, and any additional services you may need (e.g., packing, unpacking, cleaning, furniture assembly or junk hauling).
  • Do you provide packing materials?
    Yes, we offer complimentary high-quality bins available on Loan, we drop them off and pick them up after you're done unpacking.
  • Can you help with packing and unpacking?
    Absolutely. We offer professional packing and unpacking services to ensure your items are securely packed and efficiently unpacked at your new location
  • How far in advance should I schedule my move?
    We recommend scheduling your move at least 4-6 weeks in advance, especially during peak moving seasons. However, we can accommodate last-minute moves depending on availability.
  • Do you move items of all sizes?
    No, Although We have experience moving items of various sizes, from small boxes to large furniture and appliances. As well as handling specialty items such as artwork, and antiques We do not handle items that require specialized moving equipment ( e.g. pianos and pool tables)
  • What should I do with items that require special handling?
    Please inform us in advance if you have items that require special handling. Our team is trained to handle delicate and valuable items with the utmost care.
  • Can you provide storage solutions?
    No
  • What happens if something gets damaged during the move?
    We take great care in handling your belongings, but in the event that something does get damaged, we have a straightforward claims process to address and resolve any issues promptly.
  • What is your cancellation policy?
    Our cancellation policy varies depending on the timing of the cancellation. Please contact our office for specific details regarding cancellations and any associated fees.
  • Can I move during weekends or holidays?
    Yes, we offer flexible scheduling options, including weekends and holidays, to accommodate your needs.
  • Do you offer eco-friendly moving solutions?
    Yes, we are committed to environmentally responsible practices. We can also help in delivering unwanted items to your desired donation center whenever possible.
  • *How can I prepare for moving day?
    We recommend decluttering your home or office, packing smaller items into boxes, labeling everything clearly, and making sure there is a clear path for the movers. We’ll provide you with a detailed checklist to help you prepare.
  • How do you ensure the safety of my belongings?
    Our team is trained in best practices for packing, loading, and transporting items safely. We use high-quality packing materials and equipment to protect your belongings.
  • Do you offer international moving services?
    No
  • Can you handle last-minute or emergency moves?
    While we recommend scheduling in advance, we understand that sometimes last-minute moves are necessary. Contact us as soon as possible, and we will do our best to accommodate your needs.
  • How do I contact you if I have more questions?
    You can contact us via phone, email, or through our website. Our customer service team is here to help answer any additional questions you may have
  • What measures do you take for COVID-19 safety?
    We follow all recommended guidelines to ensure the safety of our clients and staff. This includes wearing masks, using hand sanitizer, and sanitizing equipment and trucks regularly.
bottom of page